Capgemini India - Urgently requires Global Knowledge Manager

Profile Summary:

  • The Global Knowledge Manager, IBM & HP Alliances will be expected to take responsibility for the following key tasks:
  • Actively pursue and encourage new knowledge submissions from Knowledge Representatives, Alliance Managers, Solution Managers and other communities of practice within countries
  • Help increase awareness of KM by creating and maintaining of a global repository and other related knowledge tools to assist the alliances communities with easy and quick access to reusable knowledge objects.
  • Ensure the alliances repositories reflect latest content in the areas of alliance collateral, solution material, sales and marketing information, news, delivery documents, etc.
  • Create greater value for the business through the creation, management and administration of new and relevant content repositories in alignment with business priorities and goals.
  • Establish and maintain solutions and technologies credentials / qualifications / case studies to assist sales teams
  • Creation and maintenance of alliances and sales & marketing documents and presentations
  • Help increase awareness of KM by creating and maintaining Knowledge Training materials that can be used by consultants within the region
  • Maintaining Lotus Notes databases of content – including taxonomy maintenance, filtering content, tagging keywords, and reviewing and rating content (with inputs from SMEs where required)
  • Support sales / delivery knowledge requests from senior management and pursuit teams
  • Publish alliance newsletters (gather content, create and modify newsletters and publish)
  • Ensure active participation on weekly and monthly community conference calls
  • Identify new sources and manage existing sources (Gartner, IDC etc) for external research – including responding to queries for reports, as well as maintaining these on knowledge databases.
  • Helping reference submitted deliverables to best-in-class methods
  • Manage Group reporting requirements for Global Market & Business Sources reporting
  • Provide knowledge statistics – contribution, usage etc. – reporting to management

These tasks require a resource with content familiarity in at least one of the supported areas:

  • Exposure to Alliances Management activities
  • Familiarity in IBM and/or HP products and services
  • Familiarity and experience in IT / Consulting Services


  • The Knowledge Analyst must be very strong in our tools including Word, Excel, PowerPoint, Internet Explorer, and Lotus Notes (Training in Lotus Notes will be provided if required)
  • Fluent English Communication Skills (Oral, Written & Presentation)
  • Good research skills
  • Ability to quickly digest and compare/contrast large amounts of written material
  • Strong self-management skills
  • Excellent organizational skills and attention to details
  • Excellent networking and relationship-building skills
  • Proven ability to manage multiple assignments simultaneously balancing project work with high-priority requests
  • Ability to rapidly assimilate new technology and business functions
  • Understanding of knowledge management principles
  • Understanding of consulting processes and methods
Education: MBA or Master’s degree

Experience Profile
  • 2+ years alliances management / sales / pre-sales experience (preferably on/with IBM and/or HP related products and services)
  • 1+ years in research and/or knowledge management field preferred
Apply -> Those who fit in above mentioned criteria, send your updated CV to NOW!