Syntel Recruits Information Systems Executive, 1 - 3 Years Experienced

Company Profile
Syntel is a global Applications Outsourcing and e-Business company that delivers real-world technology solutions to Global 2000 corporations. Syntel's portfolio of services includes e-Business development and integration, wireless solutions, data warehousing, eCRM, as well as complex application development and enterprise integration services. The company was the first US-based firm to launch a Global Delivery Service to drive speed-to-market and quality advantages for its customers. Named one of Forbes Magazine's 'Best 200 Small Companies in America,' Syntel has approximately 6500 employees worldwide across its operations in USA, India, UK, Germany and Singapore, is assessed at SEI CMMi Level 5, and is ISO 9001 certified.

Designation: Information Systems Executive - Male Only

Duties and Responsibilities - Specific:
  • These Syntranet support executives will be responsible for manning the helpdesk round the clock.
  • It will involve first level support for all Syntranet Applications, Operational training / guidance and through process knowledge of all applications.
  • It will be limited to only Syntel employees across the globe.
  • Problem tickets would be raised and they will need to follow-up with maintenance team in case a ticket if referred for resolution.
  • They may also need to follow-up with the user for additional information that may be necessary for maintenance team.
  • In short they will be link between maintenance teams and end users.
Duties and Responsibilities - Essential:
  • Basic graduate with 60% marks with about 1 year of experience in manning / managing helpdesk.
  • Should have good communication (written and verbal) and tracking skills.
  • Exposure to using tools to track problem tickets will be an added advantage.
Education: Basic Graduate with minimum 60%. However, any other computer related certification or degree would be given additional weightage.

Experience: 1-2 years experience in manning helpdesk.

Preferred Good communication abilities, willing to work in shifts. He should have flair for web based computer applications.

Location: Mumbai

Note: Candidates staying close to SEEPZ Andheri East shall be preferred. This job involves rotating shifts, so only Male Candidates need apply.

Contact: Smriti Girotra - Syntel India Pvt Ltd, 022-28292182

How To Apply: Send in your Resume to