Syntel Recruits Network Analyst

Job Description
  • To provide a Central point of contact for any problems related to Networks
  • To look into all requests and issue pertaining to LAN and WAN
  • To remotely resolve issues regarding routers, firewalls, LAN etc
  • Should have a fair knowledge on PIX, ASA firewalls and network interfaces
  • Should have a Good knowledge on CISCO Routes 1800, 2800, 3800 Series
  • Preparation and Maintenance of ISO and BS7799 audit reports
  • Maintain Customer Satisfaction and quality according to the current expectation levels required for this position
  • Will be responsible for all day to day activities concerned with LAN and WAN
  • Provide support to Customers and Users on all Network related issues
  • Maintaining routers and manifesting changes if any periodically
  • Maintaining the network with the Support team
  • Maintaining all equipments switches, routers, should be well versed with VPNs etc
  • Use troubleshooting techniques to identify products that are defective
  • Identify and provide input on unique or recurring customer problems
  • Ensure proper escalation procedures
Skills Required:
  • Thorough Knowledge Switches, Routers and Firewalls (2 Years of Experience)
  • Ability to analyze and solve technical problems related to LAN and WAN (2 Years of Experience)
  • Good problem resolving skills
  • Ability to maintain complex networks with different interfaces and equipments
  • Should upgrade oneself as per requirement from time to time
  • Good interpersonal skillsGood team player
  • Good temperament, patience and perseverance
Desired Profile:
  • Must be a B.E. / B.Tech. / B.Sc. with certifications in configuring and maintaining complex Networks
  • Additionally must have a valid CISCO certification, capability of handling multi-layered switches, routers, firewalls, PIX etc
  • Comfortable working in night shifts, weekly roster
  • Fluent, Neutral & clear spoken English with good grammar and correct pronunciation
  • Techno savvy and good working knowledge of computers
  • Inclined towards customer serviceEnergetic and enthusiastic
Experience: 1 - 3 years
Education: B.Tech. / B.E. - Computers
Location: Mumbai

How to Apply: Send in your updates resumes to NOW!